--Natural wood handle
Remove Chlorine Rate
Water Filter Per Filter
OEM & ODM
Q1. Are you a manufacturer?
provide customer-oriented services, and always stand behind our ODM/OEM business partner.
Q2. Do you have any patents?
A: We have patents of all products that you see on our website.
Q3. What is your MOQ?
Q4.How about your delivery time?
Q5. How to deal with the faulty?
Secondly, during the guarantee period, we could send some replacement parts with new order for small quantity.
A: We select the reliable and qualified supplier for raw materials. We have precise testing instrument and we have a strong QC team to do IQC, PQC and OQC process with strict standard under ISO9001.
A: Please confirm with us the model you will purchase, and you prepaid the sample fee. After sample tested and qualified, we will return this sample fee when you reach the MOQ quantity in the volume order.
Q8. What is your payment policy?
A: Generally we agree with 30% deposit and 70% balance before shipment. Payment with Paypal, T/T, Bank account, Trade Assurance are acceptable.
Q9. Do you have any certificate?
A: For sample delivery: Provide door-to-door service(buyer pays freight), usually using UPS, DHL and so on. We will choose the cheapest and convenient express for our customers. For mass production: sea shipping or express. We generally sign the FOB agreement with the customer, so the buyer is responsible for the logistics of the goods on board. Or we can provide cost-effective forwarder for your reference.
Q11. What's your after-sales policy(The terms of guarantee)?
<span vertical-align:baseline;"="" style="font-style: inherit; font-size: inherit; line-height: inherit;"> A: Different products, different guarantee policy. The time of quality guarantee: 1 year.
Add: No.2 ,Jinwang road,Jinfenghuang industrial zone Fenggang,Dongguan,Guangdong,China